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Administration on Aging (AoA)

OAA Performance Information

AoA collects and reports on the performance of Older Americans Act programs through the several data collection systems under its National Aging Program Information System (NAPIS), its national surveys of OAA participants, and its evaluation studies. AoA reports in detail on this performance its in the Program Performance Analysis section of the AoA “Congressional Justification” which accompanies the President’s budget each year, as well as through several other mechanisms.

The following sections provide more detailed information on OAA performance data collection and reporting.

ACL/AoA Program Results and Accomplishments

Information on FY 2011-FY 2016 ACL/AoA program results and accomplishments are available from the ACL Budget documents.

National Aging Program Information System (NAPIS)

State Program Reports on the Home and Community Based and Nutrition Services and Elder Rights (Titles III and VII)

The State Program Reports are the primary information system for states to report on the Older Americans Act programs of supportive services, nutrition, caregiver support, etc. which they provide. It includes information about who the OAA participants are, what services they receive, and what funding is expended for this program. SPR reports also serve an a critical data source for measures of the performance of OAA programs.

National Long Term Care Ombudsman Program Performance Data

Information on the efforts of Long-Term Care Ombudsmen as reported by each State Long-Term Care Ombudsman program, including data on staffing, facilities and beds, and types of complaints from residents.

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Performance Outcomes

The Administration on Aging (AoA), U.S. Department of Health and Human Services, supported the Performance Outcome Measurement Project (POMP) to develop tools and procedures to measure the impact of programs funded under the Older Americans Act (OAA). Although developed for use with OAA programs, these tools may also be useful to other social service and support programs. The POMP web pages provide tools to help sites measure their performance and include a toolkit with guidance and survey instruments, a sample size calculator, data collection utilities and a list of resources and links to relevant information. There is also a 7-minute video tutorial (WMV, 41.4MB) to familiarize you with the POMP web pages.

Through annual performance reports, Federal agencies provide detailed information on their progress in meeting program performance objectives. Congress and OMB now use performance information to support budget decisions. Many state and local governments are requiring similar systems of accountability to document results and justify funding.

In order to gather information on the performance of its program, the Administration on Aging surveys the participants in its Older Americans Act programs. These national surveys provide a portrait of who receives these services and how they assess the quality of the services received.

Description of National Surveys of OAA Participants

The National Surveys of OAA Participants are a collection of annual national surveys of recipients of select Title III services. Their purpose is to obtain performance outcome measurement information, which is then used in AoA’s GPRA plan and PART assessment. The survey instruments focus on consumer assessment of service quality and consumer-reported outcomes. The instruments also measure special needs characteristics such as physical and social functioning of the people who receive services.

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Last Modified: 3/15/2017